We want you to be happy with your purchase. We try to make returns and exchanges as easy as possible for you.

Exchanges: Received an item that does not fit? Ordered the wrong hand for your golf glove(s)? Any other problem? Simply return the item to the address on the back of your packing slip with a note about what you want to do and we will exchange the item for you FREE OF CHARGE! * Customized items have a modified return policy. For more details, see our personalized return policy below.

Returns (within 60 days): Don't like the product you received? No problem. Just send it back to the address on the back of your packing slip within 60 days and we will issue a prompt refund to the payment method you used for the full product price. No questions asked!* Customized items have a modified return policy. For more details, see our personalized return policy below.

Returns (over 60 days): Defective product? Something broke when it shouldn't have? Just call our Customer Care department at 469-553-0893 or 1-800-404-8330 and we can figure out how to help. If the product is defective, we will replace it with an equivalent item at NO CHARGE, or provide an account credit!

Personalized Product Returns: Due to their custom nature, return credit for personalized items is decided on a case by case basis. Generally speaking, personalized product returns (which include cancelled orders past the printing stage) will receive a refund minus a restocking fee. (Restocking fees are waived in the rare instance of an actual printing defect). The refund will apply to the product only; any cost to personalize is non-refundable. 

Personalized returns that are a result of creative choices made by you that involve no- or low-contrast combinations (black on black, blue on blue, red on black, blue on red, pink on green, etc...), or having supplied content that is obscene or otherwise offensive, are non-refundable.

You may view our complete personalized terms at Custom Terms and Conditions.
 

Returns Shipping address:
MG Golf
Attn: Returns
3410 Century Cir
Irving, Tx 75062

When you place an order, we will automatically check to see if we have the product in stock and let you know immediately.

If the product(s) are not customized and in stock your order will be shipped WITHIN 1 BUSINESS DAY (Monday thru Friday, excluding holidays)! Most orders entered before 12:00 Noon Central Time will ship the SAME DAY!

If your order contains any customized item(s) it will ship within approximately 2-3 business days (excluding holidays). 

If the product(s) are not in stock we will tell you the approximate date the order will ship at the time you order. You can always cancel your backorder ANYTIME before it ships!

Unless you specify a specific shipment method for your order when you place it (when available), we will select a shipment method that insures rapid delivery to you at the best price. NOTE: Unlike other sites that offer "discount shipping", we NEVER send our products via Third Class, Standard Class or Parcel Post.

We offer some of the lowest shipping and handling rates anywhere!

Rates for orders are based on the total product cost of your order (except for special shipping offers and some oversized products). Rates are based on the following table:

Order Total	Standard Shipping*
$ 0.00 - $16.99	$3.50
$17.00 - $34.99	$4.00
$35.00 - $49.99	$5.00
Over $50.00	FREE

*Standard shipping is defined as our selection of USPS Ground Advantage, or UPS Ground to the 48 contiguous states. Expedited shipping, APO's, or orders outside the 48 lower states, please call 469-553-0903 or 1-800-275-1100 for rates. 
*Golf ID labels always ship free and are excluded from the free shipping calculation of products totaling $50 or more.

South Dakota v. Wayfair, Inc., 585 U.S. ___ (2018), was a United States Supreme Court case that held states may charge tax on purchases made from out-of-state sellers, even if the seller does not have a physical presence in the taxing state. This overturned previous rulings that did not require sellers to collect sales tax. Now, all sellers that meet the collection threshold of a particular state must collect sales tax on orders shipped to an address in that state.

When you place an order, you will automatically have sales tax added at the rate applicable to your location.

If your locale does not require sales tax, it will not be added to your order.

Provided your order has not already been processed, we will be glad to cancel or modify your order.

Please complete the form at Change an Order or call our Customer Care line at 469-553-0893 or 1-800-404-8330 (available 9:00 AM until 5:00 PM Central Time Monday thru Friday).

For ordering via phone: 469-553-0903 or 1-800-275-1100 operators available 8:00 AM until 5:00 PM Central Time Monday thru Friday.
For ordering via Fax: 1-972-554-1109 available 24 hours a day - seven days a week.
For Customer Care via phone: 469-553-0893 or 1-800-404-8330 operators available 9:00 AM until 5:00 PM Central Time Monday thru Friday.
Of course you can always contact us through our website through the Email Us page.